FAQ
Frequently Asked Questions
If you have any other questions, please feel free to send them to us.
Find the red marking on the side of the ring as well as the sensors on the inside of the
ring. Put your finger into the ring with the protruding area touching the bottom of your finger
and the red line facing up.
The touch area of the ring is on the outer flat surface indicated by the red line.
Open the EZhealth APP and tap the ring icon at the top of the "Life" page to view the ring's parameters.
Wear the ring on your finger and open the EZhealth APP. With the ring connected to the
APP, you can check the current battery level of the ring on the "Status" or "Life" page.
Find the charging point on the ring and place it on the charging stand, facing the metal
side;
If the ring flashes red every second, then it is properly charging. If it is not flashing red,
adjust the ring until the magnets snap together.
When the ring is fully charged it will flash with a green light every second.
It has better corrosion resistance, higher strength and hardness and is suitable for more applications. However, some people with severe skin allergies are not suitable for wearing.
There is no data to support the device to dive to a depth of 50 meters for a long time, but the device can be worn to swim in the following environments: swimming pools, water parks, beach baths, etc. In order to prevent seawater corrosion of the device, it is recommended to clean the device with fresh water after a long time of seawater swimming.
The ring is connected to the phone via Bluetooth BLE, similar to a Bluetooth headset. In general, the smart ring can be used on the plane.
It will stay saved in the mobile app as long as there is enough storage space on the phone.
